Support & Feedback
Need help setting up SolsticeIO, want to share feedback or feature suggestions, or having trouble with playback? Here are the best ways to reach us.
Community & Feedback
- Community & Support Chat: t.me/SolsticeIOChat
Join our Telegram community group to ask questions, share feedback or ideas, chat with other users, and get quick help with bot setup. - Updates & Announcements: t.me/SolsticeIO
Follow the official channel for feature releases, development updates, and maintenance advisories.
Feedback, Bugs & Suggestions
We actively welcome your feedback and ideas to make SolsticeIO better:
- Bug Reports & Ideas: Share any issues, unexpected behavior, or feature suggestions directly in the Community Chat with screenshots or reproduction steps.
- Audio & Playback Issues: If a song fails to resolve or stream, drop the song title or link in the support group so we can investigate.
Feature Requests & Contributing
NOTE
Repository Notice: Public GitHub Issues and contributions will open soon when the repository goes public. For now, please share all feature requests and ideas in our Community Chat.
- Contributing: Want to see how the bot is structured or prepare for upcoming open-source contributions? Read our Contributing Guide.
System Status
Before reporting an outage, check the health of our core engines:
- Status Dashboard: status.starscene.com
Direct Contact
For private inquiries, security disclosures, partnership, or data deletion requests per our Privacy Policy:
- Telegram: @encryptAura
- Maintainer: @urstark